National Customer Satisfaction Index - UK Results for Department Stores

$1,857.00

National Customer Satisfaction Index - UK Results for Department Stores provides detailed scores and benchmarks for each department store across the full range of the customer experience, including customer satisfaction, customer expectations, value, product quality, service quality, loyalty, recommendations, call centre satisfaction and website satisfaction. Measured companies include Debenham's, House of Fraser, Marks and Spencer and John Lewis.