National Customer Satisfaction Index - UK Results for Pharmacies provides detailed scores and benchmarks for each pharmacy across the full range of the customer experience, including customer satisfaction, customer expectations, value, product quality, service quality, loyalty, recommendations, website satisfaction, website satisfaction, call centre satisfaction and pharmacy-specific benchmarks, including pharmacy services, merchandise, opening hours, location, and story layout. Measured companies include Boots, Lloyds Pharmacy, Superdrug, the Co-operative Pharmacy, with smaller chains and independent pharmacies reported under the category "All Others".